Terms of service

Terms of Service

These terms apply to all purchases in the Eiva Nordic online shop. The company that runs the shop ("we") is listed under Contact information. By placing an order, you accept these terms.

Order and contract

The contract becomes binding once you have received the order confirmation by email. We reserve the right to cancel orders in the event of obvious pricing errors or if the goods cannot be delivered.

Prices and payment

Prices are shown in pounds sterling (GBP) in the United Kingdom and in euros (EUR) in Ireland. Shipping costs are shown at checkout before you pay. You can pay by card and with the payment methods shown at checkout, including Klarna and PayPal.

Delivery

Delivery times and shipping costs are listed in our Shipping policy.

Right of withdrawal and returns

As a consumer, you have a statutory 14-day right of withdrawal and, in addition, a voluntary 60-day right of return. Details are listed under Returns and right of withdrawal.

Warranty

Your statutory consumer rights apply. Contact us at info@nordretail.com if anything is wrong with your item.

Personal data

We process personal data in accordance with our Privacy policy.

Contact

Email: info@nordretail.com

Further company details are listed under Contact information.